The best laid plans and the best designed processes can still be struck by a change in circumstances or unanticipated events. Too often the response is to go with the first idea that comes in to the head. This can compound the problem and delay or even destroy the required outcome. The Creative Problem Solving course gives participants the skills and techniques to think creatively and take a structured approach to devising the most effective and innovative solutions. On completion of this course participants will be able to: